Cashier

Hospitality, Catering, Travel & Tourism

Number of vacancies

1

Job type

Full Time

Responsibilities

Process guest payments for services such as dining, room charges, or other amenities

Handle cash, credit cards, and digital payment methods accurately

Issue receipts, refunds, and change promptly

Maintain a balanced cash drawer and report discrepancies immediately

Support front-of-house staff with billing and payment-related tasks

Ensure billing procedures comply with hotel or restaurant standards

Answer guest inquiries regarding charges or payment processes

Maintain cleanliness and organization of the cashier station

Follow company policies for cash handling, guest privacy, and safety

Greet guests warmly and professionally at the point of sale (e.g., restaurant counter, hotel front desk, gift shop)

Accurately process all transactions including room charges, food & beverage bills, retail purchases, and service fees

Prepare and settle guest checks according to company policies

Monitor and reconcile cash drawers, float balances, and petty cash

Generate daily cashier reports and submit them to the accounting department

Cross-check bills, discounts, vouchers, and promotions for accuracy before final billing

Handle cash drop procedures at the end of each shift as per hotel policy

Collaborate with servers, front desk agents, and supervisors to resolve billing or payment discrepancies

Assist in maintaining inventory records for POS items sold (if working in a retail or F&B setting)

Ensure timely posting of transactions to guest folios (in hotels)

Support other staff during busy periods (e.g., helping take orders or answering phones)

Report any unusual activity, fraud, or operational issues to the Finance or Duty Manager

Educational requirements

• Bachelor in Accounting or equivalent

Experience requirements

1-2 years of experience

Additional requirements

Strong numerical and problem-solving skills

Excellent communication and guest service abilities

Familiarity with computer

Trustworthy, detail-oriented, and well-organized

Flexible to work shifts, including weekends and holidays

Compensation And Other Benefits

Based on company policy

Job Location

Arusha, Arusha,